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Child Care Information for Families

For further information call a NCAC Chikld Care Adviser on 1300136554 NCAC's vision is quality experiences and positive outcomes for all children.

Our mission is to set standards to improve the quality of child care and accredit services that meet the standards.

The following resources have been developed to help families who are looking for child care or currently using a service and want to learn more about quality child care.

Search for Child Care

Use NCAC's Search for Child Care facility to find child care services in your area. You can search by location or name to find contact details and Accreditation information that will assist you in finding quality care for your child.

Search for Child Care »

Information on Choosing and Using Child Care

Useful information on what to look for in a quality child care service, including questions to ask and tips to help your child settle into care.

Information on Choosing and Using Child Care »

Embracing Quality Child Care

Embracing quality child care is a collection of NCAC's family factsheets. This booklet provides families with information about aspects of child care including advice and tips which will assist in preparing for and recognising quality child care practice.

Embracing quality child care (PDF 1.1mb - New Window)

Family Factsheets

Family Factsheets provide information on aspects of child care, including advice and tips that will assist families to prepare for child care and to recognise quality child care practice.

View and Download Family Factsheets »

Frequently Asked Questions

Parents, grandparents and other family members regularly telephone NCAC's Child Care Advisers to ask questions about child care. The most frequently asked questions and responses are available on the Ask a Child Care Adviser for Families page.

View the Ask a Child Care Adviser for Families page »

Translated Information

NCAC provides information in 24 community languages. A telephone interpreting service is also available for calls in languages other than English on 131 450.

عربي | 中文 | हिन्दी | Tiếng Việt | View list of all available languages »

Family Information Kit

The free Family Information Kit contains publications to help you with searching for and using child care.

Order a free Family Information Kit »

Lodging a Complaint About a Child Care Service

Information to about raising concerns with or lodging a complaint about a child care service.

More information on lodging a complaint »

Useful Contacts for Families

Contact details and links to other organisations and Government departments that provide information and services for families using child care.

Useful contacts for families »

Search for Child Care Online Store Child Care Professionals Families and Children Resources Reports and Statistics Links About NCAConline NCAConline Login Validator Login	Home » Child Care Information for Families Child Care Information for Families NCAC's vision is quality experiences and positive outcomes for all children. Our mission is to set standards to improve the quality of child care and accredit services that meet the standards. The following resources have been developed to help families who are looking for child care or currently using a service and want to learn more about quality child care. Search for Child Care Use NCAC's Search for Child Care facility to find child care services in your area. You can search by location or name to find contact details and Accreditation information that will assist you in finding quality care for your child. Search for Child Care » Information on Choosing and Using Child Care Useful information on what to look for in a quality child care service, including questions to ask and tips to help your child settle into care. Information on Choosing and Using Child Care » Embracing Quality Child Care Embracing quality child care is a collection of NCAC's family factsheets. This booklet provides families with information about aspects of child care including advice and tips which will assist in preparing for and recognising quality child care practice. Embracing quality child care (PDF 1.1mb - New Window) Family Factsheets Family Factsheets provide information on aspects of child care, including advice and tips that will assist families to prepare for child care and to recognise quality child care practice. View and Download Family Factsheets » Frequently Asked Questions Parents, grandparents and other family members regularly telephone NCAC's Child Care Advisers to ask questions about child care. The most frequently asked questions and responses are available on the Ask a Child Care Adviser for Families page. View the Ask a Child Care Adviser for Families page » Translated Information NCAC provides information in 24 community languages. A telephone interpreting service is also available for calls in languages other than English on 131 450. عربي \| 中文 \| हिन्दी \| Tiếng Việt \| View list of all available languages » Family Information Kit The free Family Information Kit contains publications to help you with searching for and using child care. Order a free Family Information Kit » Lodging a Complaint About a Child Care Service Information to about raising concerns with or lodging a complaint about a child care service. More information on lodging a complaint » Useful Contacts for Families Contact details and links to other organisations and Government departments that provide information and services for families using child care. Useful contacts for families »
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