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Home » Links » State and Territory Licensing Departments
State and Territory Licensing Departments
Each state and territory Government is responsible for legislation under which child care services are licensed. This is administered by the relevant licensing department in each state and territory.
Licensing provides a legal 'floor' below which no service is permitted to operate. Licensing includes factors which are most readily measured, such as space, range of equipment, number and ages of children, number of staff and the length of their training.
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 Australian Capital Territory
Department of Disability, Housing and Community Services
Office
for Children, Youth and Family Support
Children's Policy and Regulation
Website: www.dhcs.act.gov.au
E-mail: OCYFSChildrensServices@act.gov.au
GPO Box 158
CANBERRA CITY ACT 2601
Phone: (02) 6207 1114
Child Protection: 1300 556 729
Services:
Children's Policy and Regulation Unit administers ACT Government legislation in relation to the licensing and monitoring of children's services in the ACT. Licensed children's services include:
- centre-based children's services
- school age care
- family day care
- independent preschools and playschools.
Licensing ensures that children's services in the ACT meet the requirements of the Children and Young People Act 1999, and related Conditions for Approvals in Principle and Licences.
Children's Policy and Regulation Unit provides:
- professional advice about the planning, design and establishment of new services and enhancements to existing services
- an advisory service for families, children's services and the community regarding child care and other services available for children within the ACT.
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 New South Wales
Department of Human Services
Community Services
Website: www.community.nsw.gov.au
E-mail: cslicensing@community.nsw.gov.au
Locked Bag 4028
ASHFIELD NSW 2131
Phone: (02) 9716 2100 or 1800 619 113 (toll free)
Child Protection Helpline: 132 111
Services:
Community Services licenses, registers or grants approval to operate services for children from birth through to school age.
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 Northern Territory
Department of Education and Training
Early Childhood Policy and Regulations
Website: www.det.nt.gov.au
E-mail: EarlyChildhoodServices.DET@nt.gov.au
GPO Box 4821
DARWIN NT 0801
Phone: (08) 8901 1356
Fax: (08) 8999 5677
Child Protection Hotline: 1800 700 250
Services:
The Department of Education and Training's Early Childhood Services unit is responsible for:
- integrated early childhood services
- child care licensing
- new children's services regulations
- community engagement about early childhood and parenting
- preschools, mobile preschools, play groups and the early years of school.
The unit assists child care services to meet their legislative obligations and to strive for a quality of care beyond the minimum requirements.
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 Queensland
Department of Education and Training
Office for Early Childhood Education and Care
Regulation and Services
Website: www.education.qld.gov.au
E-mail: ECEC@deta.qld.gov.au
PO Box 15033
City East
QLD 4002
Phone: 1800 637 711 (toll free)
Fax: (07) 3234 0310
Child Protection Hotline: 1800 637 711
Services:
The Office is responsible for providing integrated early childhood education and care services for children from birth to 12 years, and for regulating and licensing early childhood education and care services in Queensland.
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 South Australia
Department of Education and Children's Services (DECS)
Licensing and Standards
Website: www.decs.sa.gov.au
E-mail: decschildcarelicensing@sa.gov.au
GPO Box 1152
ADELAIDE SA 5001
Phone: 1800 088 158 (toll free)
Child Abuse Report Line: 131478
Services:
The Department of Education and Children's Services (DECS):
- establishes and monitors standards for centre based, home based and out of school hours care services
- licenses child care centres and babysitting agencies
- investigates complaints related to any of the above services.
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 Tasmania
Department of Education
Child Care Unit
Website: www.childcare.tas.gov.au
E-mail: childcare.comment@education.tas.gov.au
GPO Box 169
HOBART TAS 7001
Phone: 1300 135 513
Child Protection: 1300 737 639
Services:
The Child Care Unit supports the development of high quality child care programs and services in Tasmania by:
- licensing and monitoring child care services
- assisting in the planning, design and establishment of new services and renovation of older services
- funding some services, particularly occasional care services in rural and isolated areas
- advising government, child care providers, parents and the community on child care matters.
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 Victoria
Department of Education and Early Childhood Development
Office for Children and Early Childhood Development
Children's Services Licensing and Regulations Branch
Website: www.education.vic.gov.au
E-mail: licensed.childrens.services@edumail.vic.gov.au
GPO Box 4367
MELBOURNE VIC 3001
Phone: (03) 9096 0000 or 1300 307 415
Child Protection:
-
Eastern: 1300 360 391
- Southern: 1300 655 795
- Northern and Western: 1300 369 536
Services:
For information about licensing in Victoria, see Licensed Children's Services section of the Department of Education and Early Childhood Development website.
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 Western Australia
Department for Communities
Childcare Licensing and Standards Unit
Website: www.communities.wa.gov.au
E-mail: ccluinfo@communities.wa.gov.au
PO Box 6242
EAST PERTH BUSINESS CENTRE WA 6892
Phone: (08) 6210 3333 or 1800 199 383 (toll free)
Fax: (08) 6210 3300
Child Protection: 08 9222 2555
Services:
The Department for Communities administers the Child Care Services Act 2007 and related regulations through the Child Care Licensing Standards Unit. The Child Care Licensing Standards Unit:
- assesses and processes licence applications
- provides information to help service providers understand and comply with the regulations
- monitors child care services to ensure compliance with the regulations
- responds to concerns and complaints of non-compliance with the regulations.
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