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Home » Resources » NCAC Policy Development Guide » Required Policies
Required Policies
The following tables outline the policies for each Child Care Quality Assurance system that services are required to have.
NCAC encourages services to reflect upon their daily practices; seek the currency, accuracy and clarification of information from recognised authorities; and collaborate with children, families, staff and carers throughout the policy development process.
Sample Policy Templates are available from this website to assist services in developing policies.
Family Day Care Quality Assurance (FDCQA)
Satisfactory - Standard required for Accreditation
| Positive guidance of child behaviour |
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3.3: Carers and coordination unit staff guide children's behaviour in positive ways |
| Safety |
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4.1: The environments provided for children are safe |
| Sun protection |
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4.1: The environments provided for children are safe |
| Nutrition |
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4.2: Food and drink are nutritious and culturally appropriate |
| Food handling |
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4.2: Food and drink are nutritious and culturally appropriate |
| Infection control, illness, administering medication, accident and emergency |
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4.3: The health and safety of all children are protected |
| Nappy changing, toileting and bathing |
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4.4: Nappy changing, toileting and bathing are positive experiences for children |
| Selection and use of cots, beds and bedding |
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4.5: Children's needs for rest, sleep and comfort are supported |
| Child protection |
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4.6: Current State or Territory legislation relating to child protection and wellbeing is implemented consistently |
| Recruitment and selection of carers and coordination unit staff |
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5.1: Recruitment, selection and orientation processes for carers and coordination unit staff encourage and support the provision of a quality service |
| Conducting visits in a carer’s home |
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5.2: The scheme has a systematic process in place to monitor current practice and identify areas for continuing improvement |
| Training and development |
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5.3: Professional development opportunities are accessed by carers, coordination unit staff and others involved in management |
| Managing records |
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6.3: The scheme has an efficient, effective and ethical process for the management of records |
| Grievance and complaints |
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6.4: The scheme has simple and transparent grievance and complaints handling procedures |
Good Quality
| Occupational health and safety |
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5.4: The scheme promotes occupational health and safety |
| Managing media enquires |
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6.4: The scheme has simple and transparent grievance and complaints handling procedures |
High Quality
| Minimising the use of toxic products |
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4.1: The environments provided for children are safe |
Outside School Hours Care Quality Assurance (OSHCQA)
Satisfactory - Standard required for Accreditation
| Reduce bias and prejudice |
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1.3: Children are treated equitably |
| Behaviour support for children |
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2.3: Staff guide children’s behaviour in a positive way |
| Nutrition |
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6.1: Balanced and healthy eating is promoted by the service |
| Controlling spread of infectious diseases |
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6.3: The service acts to control the spread of infectious diseases |
| Supporting children with health needs, administration of medication, and dealing with sick or injured children |
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6.4: The service plans to meet the individual health requirements of children |
| Protective care |
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7.1: The service has effective policies and procedures on protective care |
| Sun protection |
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7.2: The service promotes a safe environment for the children and staff |
Good Quality
| Diversity and inclusion |
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1.2: Staff respect the diversity of children’s backgrounds and abilities and accommodate the individual needs of each child |
Quality Improvement and Accreditation System (QIAS)
Satisfactory - Standard required for Accreditation
| Positive guidance of child behaviour |
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1.2: Staff guide each child's behaviour in a positive way |
| Inclusion and reducing bias in centre programs |
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1.5: Staff treat all children equitably |
| Privacy and securing of documentation of individual children |
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3.2: Each child's learning is documented and is used in planning the program |
Child protection
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5.1: Staff act to protect each child |
| Use and storage of dangerous products |
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5.3: Staff ensure that potentially dangerous products, plants and objects are inaccessible to children |
| Occupational health and safety |
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5.4: The centre ensures that buildings and equipment are safe |
| Safety checks and maintenance of buildings and equipment |
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5.5: The centre promotes occupational health and safety |
| Food and nutrition |
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6.1: Staff promote healthy eating habits |
| Food safety and hygiene |
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6.2: Staff implement effective and current food safety and hygiene practices |
| Dental care |
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6.3: Staff encourage children to follow simple rules of hygiene |
| Safe comfortable sleep and rest |
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6.5: Staff support each child's needs for rest, sleep and comfort |
| Clothing |
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6.5: Staff support each child's needs for rest, sleep and comfort |
| Sun protection |
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6.5: Staff support each child's needs for rest, sleep and comfort |
| Immunisation and infectious diseases |
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6.6: The centre acts to control the spread of infectious diseases and maintains records of immunisations |
| Exclusion policy |
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6.6: The centre acts to control the spread of infectious diseases and maintains records of immunisations |
Good Quality
| Minimising the use of toxic products |
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5.3: Staff ensure that potentially dangerous products, plants and objects are inaccessible to children |
| Support relief staff to promote continuity of care for children |
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7.3: Staffing policies and practices facilitate continuity of care for each child |
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