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Home » Resources » Support Documents and Quality Companions
 Support Documents and Quality Companions
Support Documents and Quality Companions provide information to assist services in their progression through the five steps of Child Care Quality Assurance (CCQA).
Step 1 - Registration
Registration
Information on registering a child care service with NCAC to participate in the CCQA systems.
 Quality Companion for Step 1 - Registration (PDF 265kb - New Window)
Payment of Registration Fees
Information on the current fee structure for payments of fees to NCAC.
CCQA Support Document for Step 1 - Payment of Registration Fees (July 2009) (PDF 42kb - New Window)
Step 2 - Self-study and Continuing Improvement
Undertaking Self-study
Information about what the self-study process is, who should be involved and strategies that can help when services are planning to improve their practices.
Quality Companion for Step 2- Undertaking Self-study (PDF 280kb - New Window)
Understanding Child Care
Quality Assurance
Information about the importance of quality care to children and families, the process of CCQA and the benefit to services and their stakeholders.
Quality Companion for Step 2 - Understanding Child Care
Quality Assurance (PDF 278kb - New Window)
Seeking support
Information about support and assistance child care professionals have access to as they work through Step 2: Self-study and Continuing Improvement.
Quality Companion for Step 2 - Seeking Support (PDF 265kb - New Window)
Developing and Reviewing Policies
Information about the importance of developing and reviewing policies that meet with current recommendations from recognised authorities.
Quality Companion for Step 2 - Developing and
Reviewing Policies (PDF277 kb - New Window)
Sourcing and Dating Policies and Procedures
Information about the importance of sourcing and dating policies and procedures.
Quality Companion for Step 2 - Sourcing and Dating Policies and Procedures (PDF281 kb - New Window)
Reflecting on and
Evaluating Practice
Information about what reflection is, why it is crucial to CCQA and how to integrate reflection and evaluation into daily practice.
Quality Companion for Step 2 - Reflecting on and
Evaluating Practice (PDF 318kb - New Window)
Encouraging Family
Participation
Information about the importance of family participation in CCQA and how they can be involved in the process.
Quality Companion for Step 2 - Encouraging Family
Participation (PDF 247kb - New Window)
Completing the Self-study Report
Information about completing the Self-Study Report including how to prepare for it, how ratings in the Report support the service's standard of practice, and guidelines for writing comments.
Quality Companion for Step 2 - Completing the Self-study Report (PDF 304kb - New Window)
Maintaining Momentum
Information for services on how to maintain the continuing improvement process after receiving their Accreditation Decision, why reflection and evaluation need to continue and how the service can maintain its standard practice.
Quality Companion for Step 2 - Maintaining Momentum (PDF 306kb - New Window)
Requesting an Extension
Information about the requirements when requesting an extension of the Self-study Report submission date or the Validation Visit timeframe and how each request is considered by NCAC.
CCQA Support Document - Requesting an Extension (PDF 53kb - New Window)
Step 3 - Validation
The Validation Process
Information for services about what the Validation Visit is, when it happens and why the professionalism of Validators and services is important at Validation.
Quality Companion for Step 3 - The Validation Process (PDF 289kb - New Window)
Preparing for a Validation Visit
Information for services about preparing for a Validation Visit, guidelines in relation to documentation and the role of child care professionals during a Validation Visit.
Quality Companion for Step 3 - Preparing for a Validation Visit (PDF 264kb - New Window)
The Validation Report
Information for services about the Validation Report and its role to document the service's practices during a Validation Visit.
Quality Companion for Step 3 - The Validation Report (PDF 320kb - New Window)
Step 4 - Moderation
The Moderation Process
Information for services about what happens at Moderation, why it is important, who Moderators are, and how consistency and fairness is achieved.
Quality Companion for Step 4 - The Moderation Process (PDF 330kb - New Window)
Step 5 - Accreditation Decision
Accreditation Decision
Information for services about how the Accreditation Decision is made, what the Accreditation Decision means, and how the service is advised of their Accreditation Decision.
Quality Companion for Step 5 - Accreditation Decision (PDF 295kb - New Window)
Moving Forward after a Not Accredited Decision
Information for services about why the service is Not Accredited, what the service should do when it receives its Accreditation Decision and what the service can do if it wants to appeal the Decision.
Quality Companion for Step 5 - Moving Forward after a Not Accredited Decision (PDF 322kb - New Window)
Information about the Accreditation Decision
General information on the Accreditation Decision made by NCAC.
Family Day Care:
FDCQA Information About the Accreditation Decision (PDF 157kb - New Window)
Outside School Hours Care:
OSHCQA Information About the Accreditation Decision (PDF 153kb - New Window)
Long Day Care:
QIAS Information About the Accreditation Decision (PDF 152kb - New Window)
Technical Information about the Accreditation Decision Process
Technical information about how Accreditation Decisions are made in the Care Quality Assurance systems, including data sources and analysis, policy rules and policy loadings.
Family Day Care:
FDCQA Technical Information About the Accreditation Decision Process (PDF 166kb - New Window)
Outside School Hours Care:
OSHCQA Technical Information About the Accreditation Decision Process (PDF 263kb - New Window)
Long Day Care:
QIAS Technical Information About the Accreditation Decision Process (PDF 253kb - New Window)
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