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Site Help

Page Contents:

• Acronyms
• Downloading PDFs
• Using Flash Applications
• Search Tips
• Site Summary

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Acronyms

Acronyms that appear on this website are underlined by a dashed blue line that will show the complete name when hovered over. For example:

• NCAC

Some common acronyms used throughout this website include:

• ADRC - Accreditation Decisions Review Committee
• CCB - Child Care Benefit
• CCQA - Child Care Quality Assurance
• FaCSIA - Department of Families, Community Services and Indigenous Affairs
• FDCQA - Family Day Care Quality Assurance
• NCAC - National Childcare Accreditation Council
• OSHCQA - Outside School Hours Care Quality Assurance
• QIAS - Quality Improvement and Accreditation System

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Downloading PDFs

Several documents on this website are available only in a PDF. To read a PDF file, Adobe Acrobat Reader software is required. This section of the site provides information on how to download a free version of Acrobat Reader and how to view and print PDF files.

• PDF Files & Adobe Acrobat Reader

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Using Flash Applications

Throughout the NCAC website, there are sections which utilise Macromedia Flash. To view a presentation which uses Flash, the Macromedia Flash Plug-in is required. This section of the site provides information on how to download a free version of Macromedia Flash Plug-in.

• Macromedia Flash Player

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Search Tips

Search the NCAC website by typing what you are looking for in the space below and clicking on the "Search" button:

Powered by FreeFind

Looking for a particular CCQA item?

Refine your search by including the system's acronym in your text. Listed below are the acronyms for each CCQA system:

• FDCQA (Family Day Care Quality Assurance for family day care schemes)
• OSHCQA (Outside School Hours Care Quality Assurance for outside school hours care services)
• QIAS (Quality Improvement and Accreditation System for long day care centres)

The search facility is not case-sensitive, ie. the search facility does not recognise upper or lower case so this will not affect your search results.

To search for an exact phrase, type the phrase within double quote marks. For example, to search for the QIAS Handbook you would type, "QIAS Handbook".

Having trouble finding something?

To improve your search results try:

• broadening your search by using more general words
• checking your spelling
• including the CCQA system's acronym in your search (if you are looking for something relating to a particular CCQA system)
• using the Advanced Search. Here you can include more detailed information about what you are looking for (you can even do a 'sounds like' search if you are unsure of your spelling)

If you are looking for a particular document, the search results may not display the actual document, but rather, the webpages that contain links to that document.

Pressing "Enter" or "Return" on your keyboard has the same function as clicking the "Search" button on your computer screen.

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Site Summary

Below is a summary of the NCAC website menu links.

Resources

All of NCAC's Child Care Quality Assurance (CCQA) publication extracts (including complete versions of the Handbook and translated publications), copies of Putting Children First, Factsheets, Support Documents, Choosing Quality Child Care translations and forms are available from this page.

Search for Child Care

This search facility allows users to search for child care services registered with NCAC to participate in the CCQA systems.

Online Store

All of NCAC's publications and resources can be purchased through the Online Store with payment by Visa or Mastercard.

Child Care Professionals

This contains information for children's service providers and those working in child care. There is information on:

• becoming a Validator or Moderator
• steps in the CCQA process
• standards required for Accreditation
• Quality Areas and Principles
• online training
• administrative fees and charges
• frequently asked questions

Families and Children

The Families and Children section provides families with information on choosing quality child care and general information about the CCQA systems and the role of NCAC including:

• searching for a child care services
• support for families
• useful contacts
• lodging a complaint about a child care service
• frequently asked questions
• children's artwork gallery

Reports and Statistics

This contains service progress statistics, NCAC reports and conference papers presented by NCAC.

QA Training and Support

The QA Training and Support section contains contact details and information about Professional Support Coordinators and NCAC Endorsed Quality Assurance Trainers.

About NCAC

Contains information about NCAC and the CCQA systems.

Top | Home Page | Last updated on 1 April 2008