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Quality Endorsed Company

NCAC is certified as a Quality Endorsed Company under AS/NZS ISO 9001:2000 which is a series of standards related to business quality management systems.

In gaining this certification, NCAC has established a Quality Management System to ensure:

• policies and procedures are documented, sourced, up to date and reflect current practice
• our processes are tested against our procedures and ISO standards
• opportunities to improve our business processes are identified and acted upon
• risk management is undertaken in all areas of the organisation
• the satisfaction of customers and key stakeholders

A key to achieving this certification was the involvement of all staff members in the process and creating a culture of continual improvement throughout NCAC.

NCAC aims to continually improve the level of service we provide to our stakeholders. Any feedback that may assist us in this process is welcomed.

Top | Home Page | Last updated on 22 June 2007